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My expertise includes the following:

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• Using design-based frameworks to create product and service strategies and efficient, effective user experiences powered by advanced technology 

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• Lead cross-functional teams in the design, development, testing, and continual improvement of mission-critical applications and their supporting experiences​

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• Establishing advanced product metrics and user behavior measurement frameworks to track business and user impact

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• Creating innovative, consumer-grade solutions across broad enterprise and customer-facing product portfolios​

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• Building, training, and managing global design teams and methods based on proven practices.